Whether you’re just moving to a new home or if you’re moving your business affairs to a new location, there are a lot of hidden costs associated. One of the biggest costs is to move all of the things you can’t pack into a box and throw onto a truck. Finding a car shipping company for your vintage truck or your second or third family vehicle might seem like a daunting task if you’ve never done it before.
Here are five tips to help you choose the best car shipping company for your needs.
1. Check Their Reputation
When you’re choosing an auto transport company, this might be your first experience with the industry. If that’s the case, it’s likely you don’t know what to look for in a company. Start by doing your research online and see what people are saying about a particular company.
Look for a few red flags with damaged vehicles, dirty vehicles or unprofessional staff. You should be assured that they work safely and on time, every time.
One of the great things about the way that Google, Yelp, and Yahoo! Local work is that you can see images and examples of what people are talking about. Instead of just assuming that the person complaining is an anonymous disgruntled employee, you can see the actual handiwork.
You can also hear about some of the great things that people have to say about a company. Take online reviews with the grain of salt that they deserve but don’t totally disregard their value. They should provide you with some basic insight into what goes on in the auto transport industry and what people do or don’t like about those services.
2. Ensure They’ll Service Your Region
While it might seem like a no-brainer, sometimes search engine results are imperfect. You might end up with a search result for Springfield, Missouri instead of your city of Springfield, Massachusetts. You might think you’ve found the perfect company to get the job done and it turns out they don’t service anywhere near where you live.
However, there are a lot of car shipping companies that will travel to you to get the job done. It might seem like they’re located far from your region, but they could have a subsidiary or a newly opened branch that operates near you.
Your research should include information about where a business is located and where they service. Never make assumptions. Companies that seem far away could be operating under different names but with the same high-quality standards right in your neighborhood.
3. Ask About Insurance
Insurance is important when you put your vehicle in someone else’s hands. While you might be protected on the road from any dents or dings, you might not be covered in case of having your car transported. It should be up to the company doing the transporting to ensure that your vehicle is moved safely, securely, and in good condition.
If a company seems skittish about showing you their insurance forms, take this as a sign. They should be proud to show off their certifications and how they’re covered for any kind of catastrophe. Any reasonable company would see this as a way to let customers know that they are prepared for anything that could happen.
Not only should your car be insured, but all of their staff and their transport vehicle as well. This will ensure that if your car rolls off the truck incorrectly, you’ren not somehow held responsible for a poorly serviced parking brake or something.
4. Price Matters
You might notice that price isn’t at the top of this list. That’s because, in the world of car transportation, you truly do get what you pay for. While price should matter to you for plenty of reasons, it shouldn’t be the deciding factor determining who you work with.
That’s because price often belies a number of corners that have been cut by the company that you’re working with. You should never allow a company that’s handling expensive cargo like yours to cut corners. When companies claim to offer the best service around at the lowest price, there’s certainly some fine print you haven’t seen yet.
Price should account for a small percentage of your choice when it comes to figuring out which company works best for you. If the company you’re working with seems strangely inefficient or seems inept at what they do, you’re seeing where they’ve cut costs.
Don’t let a company gouge you, but in order to get the service that you need, expect to pay a premium.
5. They Should Make You Feel Comfortable
When you call a company with lots of questions about the kinds of services you only use once or twice in a lifetime, it’s natural to have questions. If you’re a business about to start a relationship with a company, asking a lot of questions up front is a way to protect yourself.
Never feel self-conscious about asking too many questions. When you ask questions, you also make yourself feel comfortable with the idea of trying something new. Customer service staff should be interested in helping ease you into the process of working with them.
If you’re finding that the people who answer the phones aren’t friendly or don’t seem like they’re listening, find someone else to work with. You don’t need to waste your time or money on bad service.
Choosing a Car Shipping Company Can Be Stress-Free
When you know what to look for you can choose a car shipping company that knows what you need and can make you feel excited to work with them. It’s their responsibility to walk you through the process of shipping your car. If you feel like they’re making it too complicated, find someone who can meet your needs without adding to your stress.
If you’re still scratching your head about finding the right company to work with, contact us today.